Update Call Action Template

PUT

https://platform-api.convirza.com/v3/call-action/template

Call Action Templates

Last modified:2026-07-24 13:10:44

Updates an existing call action template. Performs a complete replacement of all triggers and rules.

Required Fields

template_id: Template ID to update

template: New template configuration

triggerArray: New triggers (existing deleted and replaced)

actionsArray: New rules (existing deleted and replaced)

Roles required: Admin or Standard

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Body Params application/jsonRequired

Examples

Responses

🟢200

application/json

Template updated successfully

Bodyapplication/json

🟠400

🟠401

🟠404

🔴500

Request Example

Shell

JavaScript

Java

Swift

curl --location --request PUT 'https://platform-api.convirza.com/v3/call-action/template' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
    "org_unit_id": 70035,
    "template": {
        "template_id": 123,
        "template_name": "Repeat Call Tag Alert Updated",
        "editor": "DG Test1",
        "last_modified": "",
        "visible_for_subgroups": true,
        "applied_to": [
            74195,
            74194
        ],
        "active": true
    },
    "triggerArray": [
        {
            "triggerName": "tag_call",
            "triggerValues": [
                "931"
            ],
            "sms_action_trigger": {
                "sms_action_target_type": "",
                "sms_action_target_agent": [],
                "sms_action_target_number": "",
                "outbound_sms": "",
                "opt_out_sms": "",
                "sms_template": ""
            }
        }
    ],
    "actionsArray": [
        {
            "jointype": "NONE",
            "actionName": "repeat_call",
            "actionCondition": "is",
            "actionValue": true,
            "unitValue": "",
            "actionRuleIndicatorName": null
        }
    ]
}'

Response Example

200 - Example 1

{
    "code": 200,
    "message": "Success",
    "data": {
        "template_id": 123
    },
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "timestamp": "2026-04-21T10:30:00.000Z"
}

Modified at 2026-07-24 13:10:44

Create Call Action Template

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