Email Call Data

Sends an email containing complete call data including call details, campaign information, extended caller info, and voiceagent data (if available).

Email Content:

Call basic details (call_id, caller_id, phone_number, ring_to, disposition, duration)

Call metadata (org_unit_name, campaign_name, call_started, call_ended)

Call details (bill_second, call_value, is_spam, spam_reputation_score)

Recording URL (7-day signed URL if recording exists)

Extended caller information:

company_name, caller_name

first_name, middle_name, last_name

address, city, state, zip_code, country_code

line_type (mobile, landline, voip)

Voiceagent data (if AI voice agent was used):

voiceagent_id, voiceagent_name

outcome, summary

first_name, last_name, phone_number

appointment_date, appointment_time, requested_time

additional_info (custom JSON data)

Format Options:

json (default): Returns formatted JSON in email body

xml: Returns XML-formatted data in email body

Authorization:
User must have access to the organizational unit that owns the call.

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

curl --location 'https://platform-api.convirza.com/v3/conversations/calls/email' \ --header 'Authorization: Bearer <token>' \ --header 'Content-Type: application/json' \ --data-raw '{ "call_id": 987654, "email": "user@example.com", "format": "json" }'

{ "code": 200, "message": "Success", "data": { "message": "Call data sent successfully to user@example.com", "call_id": 987654, "email": "user@example.com" }, "request_id": "550e8400-e29b-41d4-a716-446655440000", "timestamp": "2026-01-20T12:34:56.789Z" }

Email Call Data

Request

Responses