Facebook
LinkedIn
YouTube
Getting Started
Authentication
Authentication
  • V2 Authentication (Deprecated)
  • V3 Authentication
V2 API Documentation (Deprecated)V3 API Documentation
Dialer SDK
Getting Started
Authentication
Authentication
  • V2 Authentication (Deprecated)
  • V3 Authentication
V2 API Documentation (Deprecated)V3 API Documentation
Dialer SDK
  1. Users
  • Platform
    • Users
      • List Users
        GET
      • Create User
        POST
      • Get User Details
        GET
      • Update User
        PUT
      • Partial Update User
        PATCH
      • Delete User
        DELETE
    • Groups
      • Get Group Tree
      • List Child Groups
      • Get Group Details
      • List Groups
      • Get Org Unit Hierarchy
      • Update Group
      • Partial Update Group
      • Delete Group
      • Create Group
    • Webhooks
      • Create Webhook
      • Get Webhook Details
      • List Webhooks
      • Update Webhook
      • Partial Update Webhook
      • Delete Webhook
    • Media Prompts
      • List Prompts
      • Get Prompt by ID
      • Upload Prompt
      • Delete Prompt
  • AI Voice Agents
    • List AI Voice Agents
      GET
    • Get Agent Details
      GET
    • Delete Agent
      DELETE
  • Phone Numbers
    • Assigned Numbers
      GET
    • Provisioned Numbers
      GET
    • Reserved Numbers
      DELETE
    • Phone Numbers
      POST
    • Available Numbers
      GET
  • Provisioned Routes
    • List Provisioned Routes
      GET
    • Create Provisioned Route
      POST
    • Get Provisioned Route Details
      GET
    • Delete Provisioned Route
      DELETE
    • Update Provisioned Route
      PUT
    • Partial Update Provisioned Route
      PATCH
  • SMS Broadcasts
    • List Broadcasts
      GET
    • Create Broadcast
      POST
    • Get Broadcast Details
      GET
    • Update Broadcast
      PUT
    • Partial Update Broadcast
      PATCH
    • Delete Broadcast
      DELETE
  • Conversation
    • Calls
      • Get Calls List
      • Get Call By ID
      • Email Call Data
      • Move Call to Another Group
      • Add Notes to Calls
      • Upload Call Recording
      • Add Tags to Call
    • SMS
      • Get SMS Conversations
      • Get SMS Conversation By ID
    • Opportunity Recovery
      • Get Conversations By Custom Insights
    • Agent Performance
      • Get Agent Performance Metrics
    • Attribution Engine
      • Get Marketing Attribution Data
  • Blacklist
    • List blacklisted numbers
    • Add numbers to blacklist
    • Delete numbers from blacklist
  • Call Action Templates
    • Create Call Action Template
    • Update Call Action Template
  • Campaigns
    • List Campaigns
    • Create Campaign
    • Get Campaign Details
    • Update Campaign
    • Partial Update Campaign
    • Delete Campaign
  • Custom Insights
    • Get Custom Insights
    • Create New Custom Insight
    • Get Custom Insight By Id
    • Update Custom Insight
    • Partial Update Custom Insight
    • Delete Custom Insight
  • Custom Source
    • Get Custom Sources
    • Create Custom Source
    • Delete Custom Sources (Single or Multiple)
  • DNI
    • List DNI Settings
    • Update DNI Setting
    • Delete DNI Setting
    • Create DNI Setting
  • Geo Locations
    • List Geo Locations
    • Create Geo Location
    • Get Geo Location
    • Update Geo Location
    • Partially Update Geo Location
    • Delete Geo Location
    • List Geo Location Routes
    • Create Geo Location Route
    • Get Geo Location Route
    • Update Geo Location Route
    • Partially Update Geo Location Route
    • Delete Geo Location Route
    • Import Geo Location Routes from CSV
  • Insights
    • List Insights
    • Create Insight
    • Get Insight Details
    • Delete Insight
  • Scorecards
    • List Scorecards
    • Get Scored Calls Report
    • Create Scorecard
    • Add or Update Call Title
    • Duplicate Scorecard
    • Archive Scorecard
  • Miscellaneous
    • List Ad Sources
    • List Industries
    • List Tags
    • Create Tag
    • Update Tag
    • Delete Tag
  • Subscriptions
    • List Webhook Subscriptions
    • Create Webhook Subscription
    • Delete Webhook Subscription
  1. Users

Delete User

DELETE
https://platform-api.convirza.com/v3/users/{id}
Users
Last modified:2026-07-24 13:10:44
Soft-deletes a user by marking their account status as deleted. The user's data and call history are preserved in the database for audit and reporting purposes.
What happens on delete
The user's user_status is set to deleted.
Active login sessions are immediately invalidated — the user is logged out.
The deleted_at timestamp and deleted_by (the admin's user ID) are recorded.
Historical call records, tags, and interactions attributed to this user remain intact.
Restrictions
A user cannot be deleted while they have an active live call in progress.
Once deleted, the user's email address becomes available for re-registration.
Reversibility
Soft deletion is not directly reversible via this API. Contact support to restore a deleted account if needed.

Request

Authorization
Bearer Token
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
or
Path Params

Responses

🟢200
application/json
User deleted successfully
Bodyapplication/json

🟠400
🟠401
🟠404
🔴500
Request Request Example
Shell
JavaScript
Java
Swift
curl --location --globoff --request DELETE 'https://platform-api.convirza.com/v3/users/{id}' \
--header 'Authorization: Bearer <token>'
Response Response Example
200 - Example 1
{
    "code": 200,
    "message": "Resource deleted successfully",
    "data": null,
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "timestamp": "2026-03-29T12:00:00.000Z"
}
Modified at 2026-07-24 13:10:44
Previous
Partial Update User
Next
Get Group Tree
Built with