Upload Call Audio

POST

https://apicfa.convirza.com/v2/call/upload

Call

Last modified:2026-04-03 12:54:09

Uploads a call audio recording file and creates a corresponding call detail record in the system. Accepts either a direct file upload or a URL to an audio file. Supports mp3 and wav formats. Used for importing external call recordings into Convirza for analysis and transcription.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Body Params multipart/form-data

Responses

🟢200

Confirmation of successful file upload and call record creation

Headers

This response does not have a body.

🟠400

🟠401

🟠403

🟠404

🔴500

⚪default

Request Example

Shell

JavaScript

Java

Swift

curl --location --request POST 'https://apicfa.convirza.com/v2/call/upload' \
--header 'Authorization: Bearer <token>' \
--form 'recording_file=@""' \
--form 'recording_url=""' \
--form 'call_date=""' \
--form 'group_id=""' \
--form 'group_ext_id=""' \
--form 'external_id=""' \
--form 'channel_id=""' \
--form 'campaign_id=""' \
--form 'caller_id=""' \
--form 'tracking_number=""' \
--form 'disposition=""' \
--form 'line_type=""' \
--form 'ring_to=""' \
--form 'assign_to=""' \
--form 'custom_source_type_1=""' \
--form 'custom_source_type_2=""' \
--form 'custom_source_type_3=""' \
--form 'custom_source_type_4=""' \
--form 'custom_source_type_5=""' \
--form 'company_name=""' \
--form 'city=""' \
--form 'zip_code=""' \
--form 'caller_name=""' \
--form 'address=""' \
--form 'state=""' \
--form 'swap_channels=""' \
--form 'is_outbound=""' \
--form 'tag_name=""' \
--form 'transcribe=""'

Response Example

400 - Example 1

{
    "statusCode": 400,
    "message": "Validation failed",
    "error": "Bad Request",
    "requestId": "550e8400-e29b-41d4-a716-446655440000"
}

Modified at 2026-04-03 12:54:09

List Call Metrics Details by Group

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