Create Call Flows With Multilevel IVR

POST

https://apicfa.convirza.com/v2/callflow/multilevelivr

Call Flow

Last modified:2026-04-03 12:54:09

Creates call flows with multi-level IVR (Interactive Voice Response) menu systems. Configures hierarchical phone menus with multiple levels of options for advanced call routing and self-service workflows.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Body Params application/jsonRequired

Examples

Responses

🟢200

application/json

Created call flow IDs with confirmation status for each IVR configuration

Headers

Body

🟠400

🟠401

🟠403

🟠404

🔴500

⚪default

Request Example

Shell

JavaScript

Java

Swift

curl --location --request POST 'https://apicfa.convirza.com/v2/callflow/multilevelivr' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '[
    {
        "call_flow_id": 0,
        "call_flow_name": "string",
        "call_flow_status": "active",
        "repeat_interval": 72,
        "call_value": 0,
        "channel_id": 7,
        "message": "string",
        "group_id": 0,
        "campaign_id": 1,
        "email_to_notify": "user@example.com",
        "voicemail_rings": 1,
        "voicemail_greeting": "string",
        "webhook_enabled": false,
        "webhook_id": 0,
        "spam_threshold": 0,
        "spam_filter_enabled": false,
        "referral_number": 1000000000,
        "number": {
            "phone_number_id": 0,
            "phone_number": 1000000000
        },
        "number_pool": {
            "pool_id": 1,
            "pool_name": "string",
            "keep_alive_minutes": 60,
            "number_quantity": 1,
            "npa": 0,
            "nxx": 0
        },
        "ivrs": [
            {
                "key": 0,
                "action": "simple",
                "destination": "string",
                "message": "string",
                "ivrData": [
                    {
                        "key": 0,
                        "action": "simple",
                        "destination": "string",
                        "message": "string",
                        "ivrData": [
                            {
                                "key": 0,
                                "action": "simple",
                                "destination": "string",
                                "message": "string",
                                "geoData": {
                                    "route_by": "Claimed State",
                                    "proximity_limit": 1,
                                    "location_id": 0,
                                    "target_did": 1000000000
                                },
                                "scheduleRoute": {
                                    "timezone": "Atlantic",
                                    "default_ringto": 1000000000,
                                    "voicemail_enabled": false,
                                    "schedules": [
                                        {
                                            "schedule_days": [
                                                {
                                                    "id": "AllDays"
                                                }
                                            ],
                                            "schedule_start_time": "string",
                                            "schedule_end_time": "string",
                                            "ring_to": 1000000000,
                                            "overflowNumbers": [
                                                {
                                                    "overflowNumber": 1000000000,
                                                    "rings": 1
                                                }
                                            ],
                                            "isSimultaneous": false,
                                            "voicemail_enabled": false
                                        }
                                    ]
                                },
                                "target_did": 1000000000,
                                "isSimultaneous": false,
                                "overflowNumbers": [
                                    {
                                        "overflowNumber": 1000000000,
                                        "rings": 1
                                    }
                                ],
                                "record_enabled": false,
                                "play_disclaimer": "never",
                                "whisper_enabled": false,
                                "whisper_message": "string",
                                "voicemail_enabled": false,
                                "go_back_key": 0
                            }
                        ],
                        "geoData": {
                            "route_by": "Claimed State",
                            "proximity_limit": 1,
                            "location_id": 0,
                            "target_did": 1000000000
                        },
                        "scheduleRoute": {
                            "timezone": "Atlantic",
                            "default_ringto": 1000000000,
                            "voicemail_enabled": false,
                            "schedules": [
                                {
                                    "schedule_days": [
                                        {
                                            "id": "AllDays"
                                        }
                                    ],
                                    "schedule_start_time": "string",
                                    "schedule_end_time": "string",
                                    "ring_to": 1000000000,
                                    "overflowNumbers": [
                                        {
                                            "overflowNumber": 1000000000,
                                            "rings": 1
                                        }
                                    ],
                                    "isSimultaneous": false,
                                    "voicemail_enabled": false
                                }
                            ]
                        },
                        "target_did": 1000000000,
                        "isSimultaneous": false,
                        "overflowNumbers": [
                            {
                                "overflowNumber": 1000000000,
                                "rings": 1
                            }
                        ],
                        "record_enabled": false,
                        "play_disclaimer": "never",
                        "whisper_enabled": false,
                        "whisper_message": "string",
                        "voicemail_enabled": false,
                        "go_back_key": 0
                    }
                ],
                "geoData": {
                    "route_by": "Claimed State",
                    "proximity_limit": 1,
                    "location_id": 0,
                    "target_did": 1000000000
                },
                "scheduleRoute": {
                    "timezone": "Atlantic",
                    "default_ringto": 1000000000,
                    "voicemail_enabled": false,
                    "schedules": [
                        {
                            "schedule_days": [
                                {
                                    "id": "AllDays"
                                }
                            ],
                            "schedule_start_time": "string",
                            "schedule_end_time": "string",
                            "ring_to": 1000000000,
                            "overflowNumbers": [
                                {
                                    "overflowNumber": 1000000000,
                                    "rings": 1
                                }
                            ],
                            "isSimultaneous": false,
                            "voicemail_enabled": false
                        }
                    ]
                },
                "target_did": 1000000000,
                "isSimultaneous": false,
                "overflowNumbers": [
                    {
                        "overflowNumber": 1000000000,
                        "rings": 1
                    }
                ],
                "record_enabled": false,
                "play_disclaimer": "never",
                "whisper_enabled": false,
                "whisper_message": "string",
                "voicemail_enabled": false
            }
        ]
    }
]'

Response Example

200 - Example 1

[
    {
        "result": "string",
        "data": "string",
        "entry_count": 0
    }
]

Modified at 2026-04-03 12:54:09

Delete Call Flow Custom Source

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