Tools Reference

The server exposes 112 tools. You never call them by name — you describe what you want and your assistant picks the tool. This page shows what's available so you know what to ask for.

Tools are read (get_*, list_*, search, fetch) or write (create_*, update_*, replace_*, delete_*, and a few named actions). What your role can run is described in Authentication & access.

Start here: search and fetch

Tool	What it does
`search`	Search the whole account in one call — users, groups, campaigns, tracking numbers, AI voice agents and calls — by name, email or phone number. Use for "find X" when you don't know which type of thing X is
`fetch`	Retrieve one search result in full by its ID

Calls, conversations and analytics

Tool	What it does
`get_calls`	List calls with filters
`get_call`	One call in full — recording, transcription, summary and Conversation Analytics® scorecard
`get_scored_calls`	Calls with their scorecard results
`get_sms_conversations`	SMS conversation history
`add_call_title`	Title a call
`get_agent_performance`	Agent performance analytics
`get_attribution_engine`	Which campaigns and sources drove calls and conversions
`get_opportunity_recovery`	Missed and recoverable opportunities

Campaigns

Tool	What it does
`list_campaigns` · `get_campaign`	Browse and inspect campaigns
`create_campaign` · `update_campaign` · `replace_campaign` · `delete_campaign`	Manage campaigns

Users and groups

Tool	What it does
`list_users` · `get_user`	Browse and inspect users
`create_user` · `update_user` · `replace_user` · `delete_user`	Manage users (Admin)
`list_groups` · `get_group` · `get_group_tree` · `get_group_org_list`	Browse the organization structure
`create_group` · `update_group` · `replace_group` · `delete_group`	Manage groups (Admin)

Phone numbers and routing

Tool	What it does
`search_phone_numbers`	Find available numbers to order (by digit pattern, or by state + rate center together)
`order_phone_numbers`	Provision numbers into an organization unit
`get_provisioned_numbers` · `get_assigned_numbers`	Numbers you own and where they're assigned
`delete_phone_number`	Release a number
`list_provisioned_routes` · `get_provisioned_route`	Call routing configurations
`create_provisioned_route` · `patch_provisioned_route` · `replace_provisioned_route` · `delete_provisioned_route`	Manage routing
`list_geo_locations` · `get_geo_location` · `create_geo_location` · `update_geo_location` · `replace_geo_location` · `delete_geo_location`	Geo-location routing targets
`list_location_routes` · `get_location_route` · `create_location_route` · `update_location_route` · `replace_location_route` · `delete_location_route`	Location-based routes
`list_dni_settings` · `create_dni_setting` · `update_dni_setting` · `delete_dni_setting`	Dynamic number insertion for websites

Scoring and insights

Tool	What it does
`list_scorecards` · `create_scorecard` · `duplicate_scorecard` · `archive_scorecard`	Conversation Analytics® scorecards
`list_insights` · `get_insight` · `create_insight` · `delete_insight`	Insights
`list_custom_insights` · `get_custom_insight` · `create_custom_insight` · `update_custom_insight` · `replace_custom_insight` · `delete_custom_insight`	Custom insights
`create_call_action_template` · `update_call_action_template`	Call action templates

AI voice agents and SMS broadcasts

Tool	What it does
`list_ai_agents` · `get_ai_agent` · `create_ai_agent` · `update_ai_agent` · `patch_ai_agent` · `delete_ai_agent`	AI voice agents
`list_broadcasts` · `get_broadcast` · `create_broadcast` · `update_broadcast` · `replace_broadcast` · `cancel_broadcast_schedule`	SMS broadcasts

Integrations

Tool	What it does
`list_webhooks` · `get_webhook` · `create_webhook` · `update_webhook` · `replace_webhook` · `delete_webhook`	Webhooks
`list_subscriptions` · `create_subscription` · `delete_subscription`	Event subscriptions
`list_oauth_credentials` · `get_oauth_credential` · `create_oauth_credentials` · `rotate_oauth_secret` · `delete_oauth_credential`	API credentials for your own integrations

Account utilities

Tool	What it does
`list_tags` · `create_tag` · `update_tag` · `delete_tag`	Tags
`list_blacklist` · `add_to_blacklist` · `delete_from_blacklist` · `bulk_delete_blacklist`	Blocked numbers. `bulk_delete_blacklist` clears an entire organization unit's list in one call — confirm before running
`list_media_prompts` · `get_media_prompt` · `delete_media_prompt`	Audio prompts, whispers and voicemail greetings
`list_ad_sources` · `list_industries`	Reference lists

Tool names are exact as exposed by the server. If your assistant supports listing a server's tools, you'll see these names there.

Tools Reference

Start here: search and fetch#

Calls, conversations and analytics#

Campaigns#

Users and groups#

Phone numbers and routing#

Scoring and insights#

AI voice agents and SMS broadcasts#

Integrations#

Account utilities#