API Categories

Platform APIs (Module)

Core platform management APIs organized in subfolders:

Users

List users with filtering and pagination

Get user details by ID

Create, update, delete users

Groups

List organizational units (groups)

Get group hierarchy

Create, update, delete groups

Manage group relationships

Webhooks

List webhooks with filtering

Create webhook subscriptions

Update webhook URLs and settings

Delete webhooks

Media Prompts

Upload audio recordings (prompts, whispers, voicemails, surveys)

Retrieve recordings with type filtering

Delete recordings (soft delete)

AI Voice Agents

Manage AI-powered voice agents for call handling:

List voice agents

Create new voice agents with configuration

Retrieve agent details

Update agent settings

Delete agents

SMS Broadcasts

Campaign management for SMS broadcasts:

Create SMS broadcast campaigns

List broadcasts with filtering

Get broadcast details and status

Update broadcast settings

Schedule broadcasts for future delivery

Cancel scheduled broadcasts

Phone Numbers

Phone number inventory and provisioning:

Search available phone numbers by area code/region

Assign phone numbers to organizational units

Order new phone numbers

Delete/release phone numbers

Conversations

Retrieve call and SMS conversation data:

Calls: Get call conversation history with filtering

SMS: Get SMS conversation threads and messages

Provisioned Routes

Configure call routing rules:

List provisioned routes

Create routing configurations

Update route settings

Delete routes

Miscellaneous

Utility endpoints for supporting data:

Get industry list

Get ad source list

Tag management (list, create, update, delete)

Platform APIs (Module)#

Users#

Groups#

Webhooks#

Media Prompts#

AI Voice Agents#

SMS Broadcasts#

Phone Numbers#

Conversations#

Provisioned Routes#

Miscellaneous#